Refund Policy
At DiversifyNest, we are committed to providing you with high-quality services in the realm of alternative investments. We understand that sometimes circumstances change, and you may need to request a refund. Please read our refund policy carefully to understand your rights and options.
Eligibility for Refunds
Refund requests are eligible under the following conditions:
- The request is made within 30 days of your purchase date.
- You have not accessed or used any premium content or services associated with your purchase.
- The request is accompanied by your proof of purchase.
How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our customer service team at [email protected].
- Provide your order number and the reason for the refund request.
- Our team will review your request and respond within 5 business days.
Refund Process
Once your refund request is approved, it will be processed within 7-10 business days. The refunded amount will be credited back to the original payment method used during the purchase.
Exceptions
Please note that certain services or products may be non-refundable. This includes:
- Any services rendered after the purchase date.
- Subscription fees for services that have already commenced.
Contact Us
If you have any questions about our refund policy, please reach out to us at [email protected]. We are here to assist you and ensure your experience with us is satisfactory.